Digital Media Specialist

About This Role

Maintain Laramie County's internet and intranet, manage social media accounts, and develop technical documentation and training materials. This role also involves producing and editing A/V for public meetings and supporting digital media creation across offices.

Responsibilities

• Provide technical support, training, and assistance to staff in County departments.
• Respond to service requests and calls for assistance, determining problems and resolving or forwarding work orders.
• Perform live streaming production for all public County meetings.
• Maintain County audio-video equipment.
• Maintain access and access controls for all County social media accounts and assist with content management.
• Develop training documentation, videos, write-ups, guides, and FAQs for county technology.
• Work with County departments to update County website and intranet site.
• Edit and produce Laramie County digital media as requested.
• Archive all social media and digital media as required by Wyoming statute.
• Generate reports on social media and website access.
• Create clear, accurate and accessible documentation for technical subjects.

Requirements

• High school diploma or GED equivalent
• 1 year of digital media training, social media, or website design experience
• Successful completion of a criminal history and background check
• Knowledge of digital audio and video formats, codecs, and compression techniques
• Knowledge of web design principles and HTML/CSS
• Knowledge of technical writing
• Knowledge of training and documentation best practices
• Knowledge of video editing software and live streaming solutions
• Knowledge of audio-video solutions and best practices
• Knowledge of social media account management and archiving practices
• Knowledge of digital media creation platforms
• Skill in video and audio editing software
• Skill in video and audio production

Qualifications

• High school diploma or GED equivalent
• 1+ year of digital media training, social media, or website design experience

Skills

* Required skills