Design Program Manager

About This Role

Lead strategic marketing initiatives and coordinate collaborative impact within an in-house Creative Studio that redefines how the company tells its story and connects with customers by overseeing operations for the Creative Studio across various affiliates and internal teams.

Responsibilities

• Lead design operations for the Creative Studio: Build, maintain, and evolve how the team creates high-quality work that drives business goals.
• Drive creative process: Establish consistent, efficient team rituals such as critique, shareouts, review processes that drive alignment and elevate craft.
• Manage and facilitate leadership meetings: Run agendas for the Creative Studio team meetings, ensuring focus, follow-through, and clarity.
• Manage creative tooling: Daily administration of creative tools (Adobe, Figma, etc.) as well as working with procurement to secure new tools to improve efficiency.
• Drive onboarding and enablement: Maintain and update onboarding in partnership with IT, HR, and other teams to ensure new team members ramp up quickly.
• Enable Creative Studio leadership: Free up time by managing coordination, communication and planning logistics.
• Support Creative Studio culture and growth: Lead follow-ups with team, research and coordinate team activities, and facilitate initiatives that strengthen community and collaboration.

Requirements

• Minimum 5 years in creative agency roles
• Expertise in marketing strategies across digital, interactive, and print channels
• Proven ability to manage large-scale projects, budgets, and agile workflows
• Exceptional leadership, organizational, and communication skills
• Creative problem-solving and analytical abilities

Qualifications

• Bachelor’s degree in Design, Marketing, Communications, or related field; Master’s preferred.
• Minimum 5 years in creative agency roles, ideally within financial services or regulated industries.

Nice to Have

• Experience within financial services or regulated industries
• Familiarity with banking products and services

Skills

* Required skills

Benefits