Delivery Manager

About This Role

Manage a portfolio of client engagements by leading engineering teams, developing project backlogs, and ensuring successful delivery of cloud-based technology implementations. Focus on risk mitigation, stakeholder communication, and quality assurance to drive positive business outcomes for clients.

Responsibilities

• Create project mobilization and kickoff presentations for new engagements
• Develop detailed project work plans by transforming statement of work contracts into granular tasks
• Refine project backlogs at key milestones to maintain project timelines and budgets
• Lead and manage a matrixed team of engineers, architects, and principal consultants
• Track and communicate project status weekly using a RAG model
• Mitigate project risks daily and weekly, making trade-offs to meet customer expectations and contractual deliverables
• Manage stakeholder expectations, remove obstacles, and communicate effectively to advise on future roadmaps and ensure customer retention
• Quantify and track Eastwall solution value metrics and project success criteria
• Ensure high-quality documentation and presentation standards, aligning with contractual acceptance criteria
• Coordinate project delivery with Microsoft funding requirements, milestones, and deliverables alongside Sales, Finance, and Principal Consultants

Requirements

• 1-3 Years in a fast-paced Systems Integrator or Consulting organization
• Experience managing a portfolio of projects with accountability for all aspects of the project lifecycle
• Proficient in Microsoft PowerPoint, Excel, and Word
• High degree of emotional intelligence (EQ) and strong conflict resolution abilities
• Focus on understanding customers deeply and fostering close relationships
• Excellent written and verbal communication skills
• Legally authorized to work in the Continental United States

Qualifications

• A college degree in technical or business disciplines is preferred but not required.
• 1-3 Years in a fast-paced Systems Integrator or Consulting organization. Experience managing a portfolio of projects with accountability for all aspects of the project lifecycle, especially engagements involving application development, cloud implementations, and cross-disciplinary department coordination.

Nice to Have

• Certification in one or more project delivery methodologies

Skills

* Required skills

Benefits