Dealer Relationship Manager - External

About This Role

This role is responsible for prospecting, developing, and maintaining strong dealer relationships to expand the company's dealer market base and drive revenue growth. It involves field and phone marketing to ensure continued growth in the assigned marketing area.

Responsibilities

• Responsible for volume, producing dealers, dealer efficiencies and continued growth of assigned marketing area.
• Prospect, develop and maintain strong dealer relationships through field and phone marketing.
• Analyze prospective dealerships to identify if a successful relationship is possible using information obtained during dealer assessment.
• Develop daily schedules to ensure all preferred dealers are marketed weekly and non– preferred dealers are visited as necessary.
• Familiar with Dealertrack and RouteOne econtracting.
• Review and analyze weekly reports to maintain satisfactory yield and application efficiencies in each reporting market.
• Education of all dealers on an ongoing basis regarding company underwriting guidelines, policies and procedures, while building relationships with all key dealer personnel.
• Follow up on all approvals immediately with dealers and communicate with the Sales Finance Representative to negotiate and close the sale.
• Follow up with dealers on all confirmed contracts to ensure receipt by C&F.
• Generate and implement ideas for marketing, sales and/or promotions to assist in dealer production.
• Remain informed on all industry related trends and each assigned market’s competitive environment.
• Assist with lien perfection from time to time.
• Adhere to all C&F policies and procedures as well as complying with all regulations and applicable laws.

Requirements

• 3+ years experience in the sales finance industry or related (sales, credit, funding, collections)
• Proficiency with Microsoft Office and Excel
• Proficient computer skills and typing skills
• Excellent communication, interpersonal, organizational, math, and PC skills
• Strong rapport-building, decision-making, and problem-solving skills
• Strong attention to detail
• Highly motivated and energetic
• Excellent analytical, organizational and intuitive skills
• Ability to create and deliver/facilitate sales presentations
• Excellent verbal and written communication skills
• Team player
• Ability to communicate easily with all levels of management
• Excellent listening skills
• Ability to use sound, independent judgment while interacting with diverse constituents
• Ability to work independently and deal with ambiguous situations
• Ability to evaluate and make consistent, quality decisions
• Proven history of developing and maintaining productive dealer relationships
• Valid driver’s license

Qualifications

• Bachelor’s degree or equivalent is preferred.
• Minimum of three years or more of experience in the sales finance industry or related industry experience which consists of sales, credit, funding or collections. Experience in subprime sales finance is preferred.

Nice to Have

• Experience in subprime sales finance

Skills

* Required skills

Benefits