Data Entry and Customer Service

About This Role

This is an on-site, full-time role for a Data Entry and Customer Service Representative. The role involves accurately inputting and maintaining data, responding to customer inquiries, and handling administrative duties.

Responsibilities

• Accurately inputting and maintaining data in company systems
• Ensuring records are up to date and error-free
• Responding to customer inquiries
• Resolving issues in a timely manner
• Providing excellent customer service
• Handling administrative duties such as managing files
• Updating documentation
• Assisting with data reports

Requirements

• Strong Data Entry and typing skills
• High level of accuracy and attention to detail
• Customer Service and communication skills
• Ability to handle customer inquiries professionally
• Ability to resolve issues effectively
• Proficiency in using administrative and office tools
• Proficiency in Microsoft Office Suite
• Proficiency in database systems
• Ability to multitask and prioritize
• Effective time management
• Problem-solving mindset
• Analytical skills
• Organizational skills
• Teamwork and collaboration skills

Qualifications

• A high school diploma or equivalent is required; additional certifications in data management or customer service are beneficial.
• Entry-level candidates with relevant skills are encouraged to apply, experience in a similar role is a plus.

Nice to Have

• Experience in a similar role

Skills

* Required skills

Certifications