Data Analytics Analyst (Business Ops)

About This Role

The Data Analytics Analyst will aggregate and analyze organizational data, creating and publishing various reports to support Strategy and Operations. This role translates data into actionable insights and executive-ready presentations.

Responsibilities

• Access, review, and generate reports from systems including Salesforce, Power BI, Tableau
• Assist with development and maintenance of dashboards to visualize data and trends
• Utilize SQL and Databricks to extract and analyze data effectively
• Analyze volume shifts and trends, proactively reporting on drivers
• Create presentations and storytelling materials that summarize volumes, trends, and insights for leadership
• Leverage AI and emerging technologies to enhance analysis and reporting impact
• Engage cross-departmentally with stakeholders to uncover opportunities for process or system improvements
• Provide operational metrics and data support for process improvement initiatives and business cases
• Analyze complex policies and processes and provide actionable recommendations for improvement

Requirements

• 4–5 years of experience in data analytics, business intelligence, or operations analytics
• Advanced proficiency in Microsoft Office, especially Excel and PowerPoint
• Strong skills in SQL, BI tools (Power BI/Tableau), Salesforce reporting, and dashboard creation
• Excellent data storytelling and executive communication skills
• Ability to work cross-functionally and influence stakeholders

Qualifications

• BS in Business Administration, Economics, Math, Data Science, or equivalent experience
• 4-5 years of experience in data analytics, business intelligence, or operations analytics

Skills

* Required skills