Crew Scheduler

About This Role

Efficiently and strategically assign flight crews to various flights, ensuring optimal utilization of personnel while prioritizing safety and crew member well-being and adhering to all regulatory compliance standards.

Responsibilities

• Open scheduling operations using the crew scheduling shift checklist (GCA-CL-FO-362) to ensure readiness for operational control functions
• Monitor the RAIDO computer system to ensure all crewmember duty time limitations and training qualifications are met
• Monitor flight duty and rest activity to ensure crewmember legality and rest requirements comply with 14 CFR Part 117 and 14 CFR Part 121.467 regulations
• Enter and edit all crewmember changes in the RAIDO computer system on a day-to-day basis as soon as such changes take place
• Monitor and track crews in conjunction with the on-duty Dispatcher
• Ensure no crewmember is scheduled for duty without complete training records
• Monitor daily operations crew legalities
• Send the Crew Travel Coordinator travel, hotel, and car rental arrangement requests to coordinate and purchase crew accommodations and commercial arrangements

Requirements

• High school diploma or GED
• At least 1 year of experience in scheduling, operations, logistics, dispatch, customer service, or another time-critical coordination role
• Basic understanding of shift work, scheduling concepts, or operational environments
• Strong computer skills, including proficiency in Microsoft Office (Excel, Outlook, Word)
• Ability to learn crew scheduling systems (e.g., RAIDO or similar software)
• Excellent verbal and written communication skills in English
• Strong attention to detail and ability to multitask in a fast-paced environment
• Ability to work under pressure and make time-sensitive decisions
• Willingness and availability to work rotating shifts, including nights, weekends, and holidays
• Ability to obtain and maintain required airport security clearances and pass background checks

Qualifications

• High school diploma or GED required
• At least 1 year of experience in scheduling, operations, logistics, dispatch, customer service, or another time-critical coordination role (aviation or non-aviation)

Nice to Have

• Previous experience in airline operations, crew scheduling, dispatch, or aviation support roles
• Knowledge of 14 CFR Part 117 and 14 CFR Part 121 duty and rest regulations
• Experience using crew or workforce scheduling systems
• Associate’s or bachelor’s degree in aviation, business, logistics, or related field
• Experience in operations control, transportation, or logistics environments
• Knowledge of collective bargaining agreements or work rules
• Experience coordinating travel, hotels, or crew logistics
• Bilingual or multilingual abilities

Skills

* Required skills