Creative Project Manager

About This Role

This role involves managing creative projects for a top beauty company, focusing on CRM content, strategic initiatives, and product features from concept to launch. It requires partnering with cross-functional teams to ensure creative programs align with business objectives and customer needs.

Responsibilities

• Partner closely with cross-functional business stakeholders to develop creative programs that align with strategic objectives and customer needs
• Manage day-to-day CRM content and copy, ensuring accuracy, brand alignment, and timely execution
• Develop and execute new strategic initiatives and product features from concept through launch
• Coordinate all creative deliverables, including site and package approvals, ensuring projects stay on schedule
• Lead end-to-end CRM campaign execution, driving measurable results
• Manage multiple concurrent projects while balancing business priorities and technical considerations
• Anticipate risks and bottlenecks, proactively managing project prioritization to ensure successful delivery
• Analyze structured and unstructured data to provide optimization recommendations and performance insights

Requirements

• 5+ years of experience building and executing CRM plans with demonstrated results
• Bachelor’s degree
• Experience working with ESP platforms, specifically ExactTarget (Salesforce Marketing Cloud)
• Strong project management skills with the ability to successfully manage multiple initiatives simultaneously
• Demonstrated creative vision with a strong customer-centric approach to communications
• Strong analytical skills, including experience with Google Analytics and performance reporting
• Experience with graphic design and collaborating on creative development
• Excellent written, verbal, and interpersonal communication skills, including negotiation abilities
• Customer service–oriented mindset with strong problem-solving skills
• Advanced proficiency in MS Word, Excel, PowerPoint, and Microsoft Outlook
• Willingness and ability to quickly learn new technologies and platforms

Qualifications

• Bachelor’s degree required
• 5+ years of experience building and executing CRM plans from start to finish with demonstrated results

Skills

* Required skills

Benefits