Counter Sales & Hose Fabrication Associate

About This Role

This role combines customer service and operations, serving as the primary counter representative and fabricating hydraulic and industrial hoses for diverse clients.

Responsibilities

• Greet customers and provide proactive assistance with product recommendations and information
• Process sales transactions accurately and efficiently while maintaining inventory records
• Fabricate industrial and hydraulic hoses according to company standards and specifications
• Utilize appropriate tools and equipment for hose fabrication, including saws, crimpers, and measuring devices
• Safely operate forklifts and pallet jacks to move materials within the warehouse
• Ensure compliance with safety protocols and guidelines to maintain a safe work environment
• Collaborate with team members to meet production goals and deliver exceptional customer service
• Maintain cleanliness and organization within the warehouse and showroom areas
• Handle customer complaints and inquiries professionally

Requirements

• Ability to understand and follow instructions accurately
• Proficient in using computers and relevant software applications (e.g., Microsoft Office Suite, CRM software)
• Basic knowledge of customer service principles
• Commitment to maintaining a safe work environment and adhering to safety protocols
• Excellent organizational and time management skills
• Ability to work both independently and collaboratively in a team environment
• Legally authorized to work in the United States
• Possess reliable transportation to and from work

Qualifications

• High school diploma or equivalent
• Previous experience in sales and customer service role is preferred.

Nice to Have

• Previous experience in sales and customer service

Skills

* Required skills

Benefits