Consultant II Domestic Relocation

About This Role

Serve as a Relocation Consultant II, navigating transferees through the domestic relocation process, administering policy, and coordinating various services to ensure a smooth transition.

Responsibilities

• Administer relocation policy/program for domestic transferees
• Counsel transferees on best utilization of relocation resources
• Review and interpret marketing reports, appraisals, and inspections
• Oversee the equity funding process for transferees
• Coordinate shipment of household goods, destination services, and expense management
• Maintain an assigned caseload while delivering impeccable customer service
• Provide primary coordination for all phases of relocation activities as per contractual agreements
• Coordinate / Facilitate Cartus' core products and services to assigned customers
• Ensure data integrity in all Cartus systems and compliance with corporate policies
• Ensure supplier partners perform necessary tasks related to property sale and closing
• Establish effective working relationships with Network and Non-Network brokers
• Coordinate ordering, review, and analysis of agent prepared BMAs and property action plans

Requirements

• 2+ years prior relocation or real estate experience with home sale closings
• 2 years customer service experience
• Influential verbal and written communication skills
• Strong organizational and analytical skills

Qualifications

• College degree or equivalent preferred
• 2+ years prior relocation or real estate experience with home sale closings, and 2 years customer service experience

Nice to Have

• College degree or equivalent

Skills

* Required skills