Construction Account Manager
Posted 1 week ago
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Manage Cat Technology growth in the Construction Industry by developing technology strategies with key accounts, selling products like Cat Grade & Compaction, Command, Detect, VisionLink Productivity & Autonomy, and gathering customer feedback. Collaborate with commercial partners on new product development and enhance Construction Service Offerings for Customers.
Responsibilities
- Develop and implement technology strategy for Construction accounts
- Translate customer feedback into a comprehensive technology strategy for key accounts
- Gain an in-depth understanding of customer business operations to recommend appropriate technological solutions
- Collaborate with internal teams and technology partners to drive sales
- Coordinate with CAT Customer Solutions Core Region and Commercial Technology Teams to expand technology sales
- Assist business and functional units in creating strategies based on customer feedback
- Enhance Construction Service Offerings for Customers
- Find opportunities to expand service options for Quarry accounts (e.g., Productivity Reporting, KPI clarification, & Safety Enhancements)
- Collaborate with Cat Digital to develop new reports for quarry customers
- Promote Cat Command & Autonomy
- Work with key accounts on solution adoption
- Find use cases that drive positive outcomes for customers
- Drive collaboration to fully autonomous site planning
- Gain confidence in our early learning strategy with customers
Requirements
- Broad expertise in Relationship Management & Customer Focus
- Broad experience in Value Selling
- Extensive experience in Negotiation
- Working knowledge of Account Management
- Decision Making and Critical Thinking Skills
- Ability to effectively communicate customer technology needs in the waste industry using effective tools and techniques
Qualifications
- Bachelor’s Degree in Business, Engineering, or related fields
Nice to Have
- Proven experience in Enterprise Account Management for a services organization
- Knowledge of Caterpillar Products and Applications
- Strong Drive and Organizational Capabilities
- Experience in the Construction Industry
- Power BI experience
Skills
* Required skills
Benefits
About Caterpillar Inc.
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives, committed to building a better, more sustainable world.