Community Outreach Manager

About This Role

This role involves developing and executing strategic outreach and marketing plans to grow referral networks and increase patient referrals for in-home health care services. The manager will build and maintain relationships with various community stakeholders and promote the company's mission to serve former DOE and nuclear weapons workers.

Responsibilities

• Develop and execute strategic outreach and marketing plans to increase brand awareness and drive patient referrals
• Promote NCP’s mission and services to DOE workers, physicians, medical providers, advocacy organizations, unions, and community groups
• Represent the company at local events, health fairs, meetings, and presentations
• Build and maintain strong, long-term relationships with referral sources
• Collaborate with internal teams to align outreach goals with business objectives
• Support patient census growth through relationship development and education
• Train clinical staff on customer service and communication best practices
• Assist with the development of marketing materials and outreach tools
• Maintain accurate records of outreach activities and referral tracking
• Travel within the assigned region, including some overnight stays

Requirements

• 2-3 years of experience in sales, marketing, or community outreach
• Proven success in a performance or goal-driven environment
• Strong communication, interpersonal, and networking skills
• Ability to build trust and maintain long-term professional relationships
• Self-motivated, highly organized, and capable of working independently
• Professional demeanor with high levels of integrity and accountability
• Proficient in Microsoft Office

Qualifications

• 2-3 years of experience in sales, marketing, or community outreach, preferably in healthcare, home health, or senior services

Nice to Have

• CRM experience
• Knowledge or experience with the Department of Labor’s Energy Employees Occupational Illness Compensation Program (EEOICPA)

Skills

* Required skills