Commercial Operations Manager

About This Role

This role manages Salesforce administration, commercial reporting, pricing updates, sales program tracking, payment workflows, and cross-functional processes that support revenue execution for Verdesian's North America Commercial organization. This position ensures data accuracy, operational consistency, and clear visibility into commercial performance.

Responsibilities

• Serve as the primary Salesforce Administrator for the Commercial team
• Manage Salesforce configuration, workflows, validation rules, reporting, and data governance
• Maintain opportunity stages, forecasting categories, segmentation, and territory alignment
• Partner with IT and external vendors on system enhancements and integrations
• Build and maintain dashboards for pipeline health, revenue tracking, and forecasting accuracy
• Support Monthly Business Reviews, Quarterly Business Reviews, and executive reporting
• Manage pricing updates within Salesforce and coordinate ERP pricing updates with Finance
• Ensure compliance and data accuracy for program payouts and accruals
• Coordinate commercial payment requisitions and maintain audit documentation
• Analyze territory performance, account trends, and program ROI
• Identify process inefficiencies and implement improvements to support scalability

Requirements

• 5+ years of experience in Commercial Operations, Sales Operations, Revenue Operations, or Business Analytics
• Hands-on Salesforce administration experience (Sales Cloud required)
• Strong analytical and problem-solving skills
• Advanced Excel proficiency (pivot tables, formulas, data analysis)
• Experience supporting B2B sales teams
• Excellent attention to detail and strong process discipline
• Effective cross-functional communication skills

Qualifications

• 5+ years of experience in Commercial Operations, Sales Operations, Revenue Operations, or Business Analytics

Nice to Have

• Salesforce Administrator Certification
• Experience with Power BI or a similar analytics platform
• Experience with Oracle or other ERP systems
• Experience in agriculture, CPG, or distribution environments

Skills

* Required skills