Collateral Verification Review Specialist

About This Role

This role directs the daily workflow of collateral verification reviews to ensure member compliance with Bank policies and regulations. It involves coordinating reviews, tracking statuses, managing workflow items, and acting as a central point of contact for various stakeholders.

Responsibilities

• Directs the daily routing of workflow arising from collateral verification reviews.
• Schedules and confirms collateral verification review dates with members.
• Communicates review details to all required parties and assigns Bank staff and vendors.
• Tracks status, phase completion benchmarks, and final review results of collateral verification activities.
• Reviews, assigns, balances, and tracks resolution of workflow items.
• Acts as central point of contact for Collateral management, analysts, coordinators, Bank personnel, and third-party contractors.
• Maintains, tracks, and processes for reimbursement all Collateral department expenditures.
• Responsible for all departmental records retention and serves as the records retention coordinator.
• Monitors trends in collateral verification review results and identifies issues for management attention.
• Compiles and maintains collateral verification reports for Bank management.

Requirements

• Thorough knowledge of Microsoft Excel, Word, and PowerPoint
• Strong organizational skills
• Strong communication skills
• Strong presentation skills
• Strong problem-solving skills
• 2 years’ experience in Help Desk, Customer Relations, or process management

Qualifications

• A bachelor’s degree in finance or accounting is preferred
• 2 years’ experience in either a Help Desk, Customer Relations, or process management environment, or equivalent combination of education and experience.

Nice to Have

• Bachelor’s degree in finance or accounting

Skills

* Required skills