Clinical Services Coordinator

About This Role

This role involves coordinating and scheduling diagnostic imaging procedures, ensuring all necessary patient documentation is secured, and acting as a liaison between patients, technologists, and clinical staff.

Responsibilities

• Schedule imaging exams and complete pre-registration processes via phone in a professional and courteous manner
• Confirm all supporting documentation is received prior to appointments, including orders, lab work, prior imaging, chart notes, authorizations, and interpreter arrangements
• Review scheduled exams and coordinate with technologists to ensure readiness
• Manage digital medical records and appointment workflows using RIS, PACS, EMR, and related systems
• Adjust schedules and manage waitlists to optimize efficiency
• Maintain HIPAA compliance and support document handling protocols

Requirements

• High school diploma or GED
• 3+ years of medical office experience
• Completion of a medical terminology course or equivalent experience
• Working knowledge of radiology scheduling, procedures, and insurance requirements
• Familiarity with CPT and ICD-10 codes
• Strong communication, organizational, and multitasking skills
• Experience using electronic health systems and scheduling software

Qualifications

• High school diploma or GED required
• Minimum of 3 years of medical office experience

Skills

* Required skills

Benefits