Clinical Program Manager

About This Role

This role will coordinate and advance complex clinical initiatives aligned with strategic organizational priorities for Tufts Medicine's Patient Care Services (PCS) enterprise, providing administrative, operational, and technical support from concept through execution.

Responsibilities

• Coordinate and operationalize clinical and strategic initiatives across inpatient units and departments
• Support initiative design, stakeholder engagement, implementation, and outcome evaluation
• Facilitate alignment between executive priorities and operational workflows
• Develop and maintain project timelines, status updates, and reporting tools to track progress
• Identify and escalate barriers to project execution, developing solutions with leadership
• Coordinate meeting logistics, prepare agendas, and document outcomes for strategic initiative workgroups
• Synthesize and present project data to highlight progress, impact, and opportunities
• Promote visibility of nursing-led improvements and foster cross-departmental collaboration
• Utilize Epic for data tracking, reporting, and analysis to support initiative outcomes

Requirements

• Bachelor’s degree in healthcare administration or a related field
• Three (3) years of experience in healthcare operations, clinical program coordination, or a related administrative role
• Demonstrated experience with project management, process improvement, or operational workflows in a healthcare setting
• Strong project and program management skills
• Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Proficiency in Epic electronic health record (EHR) systems
• Excellent written and verbal communication skills
• Strong organizational skills
• Ability to collaborate effectively with all levels of the organization

Qualifications

• Bachelor’s degree in healthcare administration or a related field
• 3+ years of experience in healthcare operations, clinical program coordination, or a related administrative role

Nice to Have

• Five (5) years of experience in healthcare operations or clinical program management
• Certification in project management or process improvement (e.g., PMP, Lean Six Sigma)
• Experience working in a hospital or large healthcare system environment
• Master's degree in healthcare administration or a related field

Skills

* Required skills