Claims Specialist

About This Role

This role will provide essential administrative support to the safety department, focusing on processing claims, performing follow-up calls, and interacting with department personnel and insurance adjusters. The Claims Intake Specialist will also handle bookkeeping, filing, and provide general administrative support.

Responsibilities

• Provide support to the Claims Manager and perform other office tasks
• Set up and enter new claims into the claims management system
• Input and review notes/diaries in claims management system as instructed
• Process payments
• Process mail; handle filing, faxing, and photocopying
• Review, prepare, create, and/or send letters, reports, and forms
• Answer and initiate telephone calls and provide customer service

Requirements

• Minimum six (6) months of clerical/customer service experience or equivalent
• Strong customer service skills
• Excellent oral and written communication skills
• Organizational skills
• Attention to detail
• Proficient with Microsoft Office Suite
• Strong Excel/database experience
• High School Diploma or equivalent

Qualifications

• High School Diploma or equivalent
• Minimum six (6) months of clerical/customer service experience or equivalent combination of education and experience

Nice to Have

• MS Access database experience
• Experience processing insurance claims
• Transportation/Trucking industry experience
• Bilingual (Spanish)

Skills

* Required skills

Benefits