Cigar Bar Manager

About This Role

Lead the Ember Lounge team in delivering exceptional service as a Cigar Sommelier & Lounge Manager, guiding guests through premium tobacco and spirits selections, and maintaining a sophisticated environment.

Responsibilities

• Act as a sommelier for cigars and spirits, educating, recommending, and pairing with skill and flair
• Maintain in-depth knowledge of cigar origins, construction, flavor profiles, and aging
• Advise on proper storage, humidification, cutting, and lighting techniques for cigars
• Offer deep understanding of spirits including Scotch, Bourbon, Rum, Cognac, Tequila
• Curate tasting experiences, pairing menus, and exclusive member events
• Deliver a consistently elevated guest experience that is refined, personal, and immersive
• Lead and develop a knowledgeable team focused on discretion, warmth, and excellence
• Oversee inventory of cigars, accessories, and spirits, ensuring presentation and stock levels reflect premium position
• Monitor financial performance and drive initiatives to improve lounge profitability
• Support private events, VIP bookings, and seasonal marketing activations

Requirements

• Extensive understanding of cigars, pipe tobacco, and liquor varieties
• Excellent verbal communication skills and ability to engage members and guests
• Ability to manage stock, maintain organized displays, and keep up with inventory demands
• A proactive leader who thrives in refined, high-touch environments
• Ability to handle the pressures of simultaneously coordinating a wide range of activities
• Must meet the minimum age requirement for the sale of tobacco and alcohol

Qualifications

• 2+ years in a hospitality leadership role, with 1+ year of cigar/spirits experience in lounges, fine dining, or member clubs.

Nice to Have

• Knowledge of cigar and spirit pairings
• Certification in tobacco or liquor expertise (e.g., Cigar Sommelier, Bartending License)
• Ability to host events or educate customers on premium product selections
• Strong sales skills with a customer-first approach

Skills

* Required skills

Certifications