Change Management & Communications Manager

About This Role

Guide organizations through change by designing and delivering communication strategies, building alignment across audiences, and supporting leaders in driving sustainable transformation.

Responsibilities

• Lead the strategic communications approach for key organizational changes, ensuring employees understand the “why,” “what,” and “how” behind major initiatives.
• Develop and execute change management strategies and plans that reduce risk, support adoption, and create a smooth transition for employees and leaders.
• Craft compelling, audience focused communications—including key messages, campaigns, presentations, FAQs, and other materials that make complex changes easier to understand.
• Partner closely with stakeholders across all levels, aligning leaders, enabling managers, and ensuring teams are aware, engaged, and prepared for what’s ahead.
• Conduct change impact assessments to understand how shifts will affect roles, processes, and behaviors—and translate those insights into actionable communication and engagement plans.
• Support culture evolution, organizational design updates, and HR policy alignment where needed, ensuring messaging is consistent, clear, and empathetic.
• Plan and support business readiness activities, making sure all communications, resources, and touchpoints prepare employees for go live and beyond.

Requirements

• 8+ years of experience in change management, organizational transformation, or a related field
• Experience leading communications within large-scale change initiatives
• Strong understanding of change management principles and employee engagement strategies
• Exceptional communication skills—written, visual, and verbal—with the ability to simplify complex information for diverse audiences
• Strong executive presence, with the confidence and tact to work effectively with senior leaders and influence decision making
• Strategic thinker who can also manage details, timelines, and deliverables with precision
• Creative problem solver who brings fresh ideas and practical solutions to communications and change challenges

Qualifications

• Bachelor’s degree or equivalent experience required
• 8+ years of experience in change management, organizational transformation, or a related field

Nice to Have

• Degree in Communications, Business, Organizational Psychology, or related field

Skills

* Required skills

Benefits