Certified Printer Technician
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
Join our team as a Certified Printer Field Technician, providing expert, hands-on printer service and repair, alongside field installation and customer support across your region. You will diagnose, repair, install, and maintain various printer types and related photo center technologies at customer and retail partner locations.
Responsibilities
- Diagnose, repair, and maintain wide format printers, stationery printers, dry inkjet minilabs, simplex printers, kiosks, controllers, and sublimation technologies
- Install, service, and maintain telecommunications and equipment infrastructure at customer locations
- Ensure job sites operate to both company and customer standards
- Communicate and interact professionally with store personnel, customers, and internal support teams
- Troubleshoot and resolve device and equipment issues efficiently under deadlines
- Manage and direct helper technicians, ensuring adherence to processes and safety standards
- Maintain accurate service records, documentation, and timely expense reports
- Travel frequently (regional and national as required) and adapt to scheduling demands, including nights and weekends
- Uphold company standards for professionalism, safety, and compliance
Requirements
- Minimum High School Diploma/GED
- Minimum 2 years of experience in printer service/repair (inkjet and dye-sublimation required)
- Minimum 2 years in field services, installation, or similar technical background
- Strong troubleshooting, critical thinking, and customer service skills
- Familiarity with basic hand tools
- Ability to work independently and in a team
- Valid driver’s license
- Reliable transportation
- Ability to pass background check, motor vehicle report and drug screening
- Able to obtain certifications required for aerial lifts
Qualifications
- High School Diploma/GED
- 2+ years of experience in printer service/repair (inkjet and dye-sublimation required) and 2+ years in field services, installation, or similar technical background
Skills
* Required skills
Benefits
About Velocity, A Managed Solutions Company
Velocity is a technology solutions and services company that provides customized voice and data network solutions and support services to multi-location enterprises across various industries.