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Engage with customers, provide efficient checkout services, and maintain a clean and safe shopping environment. This role involves handling transactions accurately and performing various customer service duties.
Responsibilities
- Ensure correct checkout totals for customers by properly weighing, keying, and scanning items
- Maintain accurate money count in register at all times
- Access or memorize product codes and remain familiar with ad and special items
- Remain current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
- Maintain friendly and customer-service-oriented attitude by greeting customers, answering questions, locating and promoting products, and responding to complaints
- Promote enrollment in Thank You Card program and assist customers with sign up process
- Ensure groceries are bagged properly by putting like items together, limiting bag weight, preventing food cross-contamination, and ensuring customer receipt of all purchased items
- Take precaution when handling objects to avoid damage to products, property, etc.
- Ensure front-end racks, drink coolers and cleaning supply stations are stocked, cleaned, and presentable
- Maintain clean, safe and sanitary working and shopping environment by adhering to Company safety procedures
- Comply with all Company policies and procedures
- Adhere to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products
Requirements
- Minimum of 16 years of age
- Basic knowledge of cash register
- Basic knowledge of tender policies and procedures
- Basic mathematical and counting skills
- Ability to learn new technology systems, methods and processes
- Ability to remain courteous with customers at all times
- Ability to communicate effectively with customers and partners in written and verbal form
- Ability to multi-task and work in a fast-paced environment
- Ability to maintain a high level of accuracy
- Ability to work flexible schedules including nights, weekends and holidays
Qualifications
- On the job training is typical.
Benefits
Paid Time Off
Medical coverage
401k plan with company contribution
Dental coverage
Prescription coverage
Access to outdoor recreation area
Vision coverage
Scholarships
Educational support
Exclusive Employee Discounts
Certifications
TABC/LACT certification required where applicable
(Required)
About Brookshire Grocery Company
Brookshire Grocery Company (BGC) is a Tyler, Texas-based grocer with over 215 stores across Texas, Louisiana, Arkansas, and Oklahoma, operating five banners including Brookshire's, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's.
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