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This role is responsible for overseeing and executing the cash application process, ensuring accurate and timely posting of customer payments. It involves handling complex transactions, resolving discrepancies, and improving processes to optimize efficiency and accuracy of cash applications. The analyst will work closely with AR teams and customers to ensure seamless financial operations.
Responsibilities
- Oversee and execute the daily cash application process, ensuring accurate and timely posting of payments to customer accounts
- Handle complex transactions, including wire transfers, ACH payments, lockbox payments, and checks
- Investigate and resolve discrepancies related to payment applications, such as unapplied payments, short payments, and overpayments
- Ensure all cash receipts are accurately recorded and discrepancies are promptly addressed
- Identify and implement improvements in the cash application process to enhance efficiency and accuracy
- Prepare and present regular reports on cash application activities, including metrics on accuracy and timeliness
- Work closely with the AR team, credit analysts, and other departments to ensure coordinated and efficient financial operations
Requirements
- High School diploma or equivalent
- Knowledge of receivable processes
- Skilled in using various payment methods (wire transfers, ACH payments, credit card processing, lockbox services)
- Knowledge of Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle)
- Advanced proficiency with Microsoft Office 365
Qualifications
- High School diploma or equivalent is required. Associate or bachelor’s degree, preferred.
- 2 or more years of experience in accounting, finance, and bookkeeping practices
Nice to Have
- Associate or bachelor’s degree
- Previous experience with accounting, accounts receivable, and cash application
- Knowledge of payment processing platforms and CRM software
- Understanding of best practices for workflow optimization in the order-to-cash (O2C) cycle
Skills
SAP
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Oracle
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Microsoft Office 365
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* Required skills