Cardiovascular Territory Account Specialist

About This Role

This is a field-based and remote opportunity as a Territory Account Specialist with Novartis, where you will lead with purpose to craft personalized experiences for key accounts and Health Care Providers (HCPs) in an assigned geography, aiming to improve patient outcomes.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings

Requirements

• Bachelor’s degree
• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years OR other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors
• Proven track-record of consistent high-performance
• Well-versed in navigating and successfully selling to large accounts and key customers
• Self-starter with analytic abilities to solve problems to meet the needs of key customers
• Ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws
• Reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
• Ability to travel 60-80% over a broad geography
• Fully valid and unrestricted driver’s license

Qualifications

• Bachelor’s degree required from 4-year college or university
• Entry level to 10+ years experience in pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, depending on the specific level (Associate, Territory, Senior, Executive Specialist).

Nice to Have

• Experience across therapeutic groups, disease states, account management strategy, and new product launches
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway

Skills

* Required skills

Benefits