Business Development Coordinator

About This Role

The Business Development Coordinator is responsible for establishing follow-ups with sales appointments, responding to customer inquiries, and providing initial product and financing information while utilizing a CRM tracking system daily.

Responsibilities

• Answer customer calls and establish follows-ups with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
• Provide customers with initial product information and direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Requirements

• At least one previous role based in customer service experience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license

Qualifications

• At least one previous role based in customer service experience

Skills

* Required skills

Benefits