Brand Standards, Guest Experience, & Food Safety Advisor

About This Role

As a Brand Protection Advisor, you will deliver on-site evaluations, coaching, and insights to elevate food safety, guest experience, workplace safety, and operational excellence for global brands. You will partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, impacting public health and customer satisfaction.

Responsibilities

• Conduct brand protection visits at client locations using consulting, coaching, and training to meet client expectations and program requirements.
• Develop and deliver summary presentations of assessment findings, improvement areas, and recommendations to client leadership.
• Partner with other EcoSure and Ecolab teams to solve client challenges.
• Complete a budgeted number of visits weekly, delivering an exceptional client experience.
• Utilize an iPad, Microsoft Suite, and CRM technology for efficient planning and job functions.
• Support the growth initiatives of the company and clients.
• Adhere to HIPAA guidelines (where applicable) during operational visits within various facilities.

Requirements

• High school diploma
• Two years of hospitality industry-related experience
• Current and valid Driver’s License with no restrictions
• Must be 21 years of age or older

Qualifications

• High school diploma
• Two years of hospitality industry-related experience

Nice to Have

• Bachelor’s degree in culinary, hospitality or business field
• Multilingual (Spanish & French preferred)
• High-level customer service and advanced consultative skills
• Ability to work well under pressure, juggle tasks and work efficiently against deadlines
• Strong planning and organizational skills and high attention to detail
• Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

Skills

* Required skills

Benefits