Billing Assistant

About This Role

This Billing Assistant position involves providing comprehensive support to the Patient Financial Services department within McKenzie Health System. The role focuses on managing patient billing inquiries, processing payments, and ensuring accurate data entry for claims and collections.

Responsibilities

• Answer telephone promptly and courteously
• Obtain and verify patient and guarantor demographic information
• Obtain and verify patient’s insurance information including co-pays
• Process patient payments
• Perform payment posting
• Conduct data entry for claims
• Manage patient refunds
• Handle contract billing accounts
• Process patient collection letters
• Work with collection aging on collection files, reporting payments and updates on accounts
• Complete forms as appropriate
• Receive and answer charge/billing related inquiries
• Provide clerical, secretarial and receptionist support

Requirements

• High School Graduate or equivalency
• Strong customer service and interpersonal skills
• Ability to perform simple arithmetic
• Ability to type and spell accurately
• Previous experience working with general public
• Computer skills
• Previous experience in medical professional billing, coding, or insurance verification

Qualifications

• High School Graduate or equivalency

Skills

* Required skills