Bilingual Cardiovascular Clinical Guide (Health Coach)

About This Role

This role involves supporting members of a Hypertension Clinic by providing clinical guidance and health coaching. The Cardiovascular Clinical Guide will help members understand and manage their cardiovascular health through education, motivational interviewing, and care coordination.

Responsibilities

• Screen members for eligibility in the Hypertension Clinic
• Provision BP monitors, assess proper measurement technique, and reinforce accurate self-monitoring practices
• Conduct comprehensive hypertension assessments, including review of medical history, medications, adherence patterns, and lifestyle habits
• Deliver intensive lifestyle and nutrition counseling focused on sodium and alcohol reduction, weight management, increased physical activity, and smoking cessation support
• Identify barriers to healthy behaviors and coach members toward realistic, sustainable health goals
• Utilize motivational interviewing skills to influence positive sustained behavioral changes
• Maintain accurate and timely documentation of all member interactions
• Schedule follow-up appointments with self, program providers, or the member’s primary care provider as needed
• Connect members with Devoted resources to troubleshoot clinical or care-coordination issues
• Coordinate multidisciplinary care with Devoted teams including NPs, Pharmacists, Social Workers, and Behavioral Health
• Serve as the member’s primary point of contact throughout program enrollment
• Synchronize and communicate care plans with PCP or other community care providers
• Conduct outreach calls to members as needed
• Identify and close applicable Stars measure gaps during member visits

Requirements

• Certified health coach
• At least 2 years of work experience in longitudinal chronic disease management
• Spanish bilingual
• Experience caring for Medicare patients
• Great communication skills
• Basic understanding of hypertension and/or cardiovascular disease
• Ability to counsel members on therapeutic lifestyle modifications
• Influential with the ability to motivate and empower people to change
• Comfort with multi-tasking
• Great organization and prioritization skills
• Independent and natural problem solver
• Experience working as part of a multidisciplinary care team
• Customer service driven

Qualifications

• At least 2 years of work experience in longitudinal chronic disease management (e.g., primary care, specialty care, etc.)

Benefits

Certifications