Benefits Administrator

About This Role

This role involves supporting the Benefits Manager in administering non-union employee benefit plans, including medical, dental, vision, life, and 401(k), in a non-profit setting. The Benefits Administrator will also manage FMLA, PFL, COBRA, and workers' compensation claims, ensuring compliance with federal and state regulations. This position is based five days a week onsite in Manhattan, with occasional work in the Bronx.

Responsibilities

• Provide assistance in the administration of non-union employee benefit plans (Medical, Dental, Vision, Life & ADD, FSA, HSA, LTD, Transit, 401(k))
• Act as a liaison with benefit plan vendors for processing claims and billings
• Conduct new hire benefit orientations
• Provide support in the administration of new eligibility benefit enrollments, changes, and terminations
• Collaborate with the Benefits Manager in processing short-term and long-term disability claims
• Administer Family and Medical Leave (FMLA) and Paid Family Leave (PFL)
• Process workers' compensation claims
• Administer COBRA
• Audit and process monthly vendor bills
• Prepare and maintain electronic employee personnel and benefit files
• Run reports from the HRIS system as required
• Regularly interact with the payroll department and management staff regarding employee information and action requests
• Update employee timesheets to record approved family medical leave and paid family leave
• Communicate policies and procedures
• Support the Benefits Manager in conducting annual open enrollment

Requirements

• Minimum of 3 years experience in benefit administration
• Ability to work independently and as part of a team
• Superior administrative and computer skills (Excel, Word, HRIS systems)
• Strong benefit administration skills
• Detail-oriented and able to multi-task
• Excellent organizational, interpersonal, and communication skills
• Ability to exercise sound judgment and make effective decisions
• Up-to-date knowledge of pertinent federal and state regulations, filing, and compliance requirements (ERISA, COBRA, FMLA, PFL, ADA, Section 125, Workers' Compensation, Medicare, Social Security, DOL)
• Willingness to work at both Manhattan and Bronx locations

Qualifications

• BA/BS in Human Resources Management or related discipline, or equivalent experience is preferred. Minimum of an Associate's degree or 60 college credits is required.
• Minimum of 3 years of experience in benefit administration is required for the lower salary range, 5 or more years for the upper range.

Nice to Have

• Knowledge of UKG HRIS and UKG Ready time and attendance or another Kronos based timekeeping systems

Skills

* Required skills

Benefits