BDC/Internet Sales Specialist

About This Role

This role involves managing customer inquiries via various channels and assisting with scheduling appointments and providing product information for an automotive dealership. The specialist will maintain customer records and collaborate with other departments to ensure excellent customer service.

Responsibilities

• Handle inbound and outbound customer inquiries via phone, email, and chat
• Assist customers with scheduling appointments and providing product information
• Maintain customer records and update databases with accurate information
• Collaborate with other departments to ensure excellent customer service

Requirements

• Excellent communication skills
• Ability to work in a fast-paced environment
• Attention to detail and problem-solving skills
• Flexible schedule

Nice to Have

• Customer service experience

Benefits