Assistant, WCD Programs

About This Role

The WCD Programs Assistant provides administrative and participant support, serving as the first point of contact for individuals entering workforce programs. This role ensures a welcoming and efficient experience by managing documentation, supporting case management, and coordinating program events.

Responsibilities

• Serve as the first point of contact for participants, providing information and support
• Collect and verify client documentation and assist with enrollments
• Support case management and data entry with precision and confidentiality
• Coordinate workshops, job fairs, and calendar scheduling for the program team

Requirements

• High school diploma/GED
• Strong attention to detail
• Organizational skills
• Excellent communication skills
• Excellent computer skills

Qualifications

• High school diploma/GED required
• Some experience in office or customer service preferred

Nice to Have

• Experience in office or customer service
• Spanish/English bilingual