Assistant Operations Director

About This Role

The Assistant Operations Director supports the Operations Director in ensuring efficient operational activities, optimizing processes, and driving continuous improvement while maintaining high standards of compliance, safety, and customer satisfaction for a pharmaceutical care provider.

Responsibilities

• Assist in the development and execution of operational strategies to improve efficiency and effectiveness across departments
• Monitor daily operations to ensure compliance with company policies, regulatory requirements, and quality standards
• Coordinate with department heads to manage workflow, allocate resources, and resolve operational issues promptly
• Analyze operational data and prepare reports to inform decision-making and identify areas for improvement
• Support the Operations Director in budgeting, forecasting, and managing operational expenses
• Lead and mentor operational staff to foster a collaborative and high-performance work environment
• Implement and oversee safety protocols and risk management procedures to maintain a safe workplace
• Drive continuous improvement initiatives by identifying bottlenecks and recommending process enhancements
• Facilitate communication between senior management and operational teams to ensure alignment on objectives
• Participate in special projects and cross-functional initiatives as assigned by senior leadership

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• 5+ years of experience in operations management or a similar leadership role
• Proven ability to manage complex projects and lead cross-functional teams
• Strong knowledge of operational best practices, compliance standards, and safety regulations
• Excellent communication, organizational, and problem-solving skills

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field
• Minimum of 5 years of experience in operations management or a similar leadership role

Nice to Have

• Master’s degree in Business Administration or related discipline
• Experience in the specific industry relevant to the hiring organization
• Familiarity with Lean, Six Sigma, or other process improvement methodologies
• Proficiency with enterprise resource planning (ERP) software and data analytics tools
• Demonstrated success in change management and driving operational transformation

Skills

* Required skills