Assistant Director of Student Success and Tutoring Services

About This Role

This role is responsible for leading, developing, and delivering high-quality academic support programs, specifically tutoring and academic assistance services, that promote student learning, persistence, and completion within the Rocket Success Center. The Assistant Director will collaborate with faculty and campus partners, assess program effectiveness, and foster a student-centered culture at Southern Arkansas University Tech.

Responsibilities

• Provide divisional and campus-wide leadership for academic support initiatives, including tutoring services, supplemental instruction, learning support workshops, and academic success programming
• Direct the daily operations of the Tutoring Center, including planning, coordination, and evaluation of tutoring services across disciplines
• Recruit, hire, train, supervise, and evaluate peer and professional tutors to ensure high-quality, student-centered academic support
• Meet regularly with tutors to develop, implement, and assess culturally responsive tutoring practices that foster active learning, student confidence, and academic success
• Design and implement student engagement activities and initiatives such as Cram Nights, Meet Your Tutors events, exam preparation sessions, and academic skill-building workshops
• Collaborate closely with faculty to align tutoring services with course objectives, identify high-impact academic support opportunities, and encourage faculty referrals and classroom engagement with tutoring resources
• Build and maintain strong partnerships with academic departments, faculty, and campus units to promote a coordinated and shared culture of academic support
• Develop and implement college-wide strategies to identify student academic needs and proactively connect students to tutoring and learning support resources
• Promote awareness of tutoring services through outreach, marketing, classroom presentations, and campus-wide academic support campaigns
• Collect, analyze, and report tutoring utilization, student engagement, and outcome data to assess program effectiveness and inform continuous improvement efforts

Qualifications

• Bachelor's Degree
• 2+ years of experience (preferred)

Nice to Have

• 2+ years of experience