Assistant - Campus Connection/Shift Lead

About This Role

This role serves as a welcoming point of connection for students, employees, and community members at Utah Valley University, supporting day-to-day operations of a high-traffic service area. The position delivers positive, solution-focused customer service and helps people navigate campus resources, services, and events.

Responsibilities

• Provide quality customer service to students, staff, faculty, and community members using UVU services
• Sell UTA transit passes and tickets
• Accept, organize, pick-up, and maintain campus lost and found
• Take deposits for UVU GreenBucks accounts and balance cash drawer daily
• Generate ID Cards for students, staff, and faculty
• Provide clients with information about University programs and services
• Provide information and location of campus events
• Research information on the Student Information System
• Provide quality customer service to users of the UVU Contract Postal Unit Services
• Balance cash drawers and complete shift deposits
• Create and generate various financial and benchmark reports for Campus Connection and the Post Office
• Assist with updating website information and marketing Campus Connection/UVU CPU

Requirements

• High School Diploma or GED
• Six months experience related to job duties
• Knowledge of USPS regulations, policies, procedures and services
• Knowledge of MS Office
• Knowledge of General Accounting Principles and practices
• Skills with MS Office, especially Excel
• Skills with accounting
• Ability to count American monies accurately
• Ability to research using the internet
• Ability to clearly give verbal and written instructions in English

Qualifications

• High School Diploma or GED
• Six months experience related to the summary of duties

Nice to Have

• Passport regulations knowledge
• Shipping experience with UPS, FedEx, etc.
• Knowledge about FERPA regulations
• Knowledge of Adobe Creative Suite
• Other languages helpful

Skills

* Required skills