Applied AI Architect
RemotePosted 3 months ago Expired
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Upload Your ResumeAbout This Role
This role involves leading the design and implementation of enterprise-scale AI, ML, and Generative AI solutions. The architect will define vision, drive innovation, and guide end-to-end delivery of intelligent systems to enhance the platform and customer experience.
Responsibilities
- Design and lead the development of scalable AI/ML/GenAI-enabled product enhancements.
- Collaborate with Product, Engineering, Data, and DevOps teams to integrate AI into existing platform capabilities.
- Define the vision, roadmap, and governance for AI initiatives including platform selection, tooling, and best practices.
- Stay updated on emerging AI/ML and GenAI trends, conduct technical assessments, feasibility studies, and POCs.
- Establish and scale MLOps pipelines for experimentation, model training, deployment, and monitoring.
- Partner with data engineering and cloud teams to build robust data pipelines and infrastructure for AI workloads.
- Champion ethical AI practices by embedding fairness, transparency, explainability, and compliance.
- Guide and mentor technical teams on AI architecture, model operationalization, and real-world scalability.
Requirements
- 10+ years of experience in technology roles
- 3+ years focused on AI/ML architecture or enterprise-scale system design
- Deep understanding of machine learning, deep learning, and generative AI technologies and frameworks (e.g., TensorFlow, PyTorch, Hugging Face, LangChain)
- Strong knowledge of MLOps practices and tools (e.g., MLflow, Kubeflow, SageMaker, Vertex AI)
- Strong proficiency with cloud platforms (Azure preferred, AWS or GCP)
- Excellent communication and leadership skills
Qualifications
- Bachelor’s or master’s degree in computer science, Data Science, Artificial Intelligence, Engineering, or a related field; PhD preferred.
- 10+ years of experience in technology roles, with at least 3 years focused on AI/ML architecture or enterprise-scale system design. Demonstrated success in architecting and deploying production-ready AI/ML solutions at scale within complex, data-rich enterprise SaaS products.
Nice to Have
- Familiarity with retrieval-augmented generation (RAG), vector databases, fine-tuning of pre-trained models, and building voice or AI agents (e.g. MCP protocol)
Skills
* Required skills
Benefits
About ServiceChannel
ServiceChannel is the leading cloud-based service automation platform for facilities management. It empowers businesses to source, procure, manage, and pay for repair and maintenance services through a single, unified platform.