Agent Deployment Architect, Healthcare Integrations

About This Role

Drive the integration and deployment of advanced AI agents across healthcare organizations by partnering with customers to understand operational workflows, translate technical requirements, and guide them through setup and agent deployment.

Responsibilities

• Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs
• Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms
• Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases
• Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment
• Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’s needs
• Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency

Requirements

• Bachelor's or Master's degree in Computer Science, Business or a related field
• Minimum of 5 years of experience in healthcare implementation or product management
• Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies
• Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.)
• Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.
• Proven ability to cultivate strong customer relationships and deliver exemplary product support
• Demonstrated proficiency in translating external stakeholder needs into internal product requirements

Qualifications

• Bachelor's or Master's degree in Computer Science, Business or a related field
• Minimum of 5 years of experience in healthcare implementation or product management and 5 years integrating with enterprise EHRs or payers/digital health companies

Nice to Have

• Comfortable reading and debugging Python
• Start-up experience preferred

Skills

* Required skills