Admin Supervisor - Patient Services

About This Role

Supervise patient services operations, acting as an administrative liaison on off-shifts, weekends, and holidays. Problem-solve and facilitate decision-making related to nursing practice and patient placement, ensuring compliance with regulations and hospital policies.

Responsibilities

• Act as administrative liaison between administration, patient care staff, and other departments on off shifts, weekends, and holidays
• Make decisions about staff and patient placement as needed
• Facilitate and participate in interdepartmental problem solving
• Collaborate with other healthcare disciplines to provide optimal patient care
• Facilitate the delivery of patient services across all shifts and weekends
• Interpret and facilitate implementation of hospital and nursing policy/procedure
• Actively participate in the development and education of staff
• Conduct rounds on patient care areas and evaluate patient outcomes
• Adjust staffing as necessary, considering patient population and skill mix
• Function as a resource person for patient care and respond to emergencies

Requirements

• Bachelor of Science degree in Nursing or enrollment/documented intent to complete BSN within two years; or, eight or more years of current equivalent clinical experience
• More than two years of progressively more responsible nursing experience
• Licensed to practice as a Registered Nurse (RN) in the state of Michigan
• Analytical ability and clinical knowledge
• Ability to change job-related work practices/priorities/procedures and reschedule activities in response to changing work conditions
• Ability to work productively and effectively in a complex environment, handle multiple/changing priorities and deal with stress associated with a patient care environment
• Ability to adapt to technologies used in the work environment
• Interpersonal skills necessary to establish/maintain effective communication, provide leadership, and develop/maintain productive working relationships
• Leadership and educational skills

Qualifications

• Bachelor of Science degree in Nursing or enrollment/documented intent to complete BSN within two years
• More than two years of progressively more responsible nursing experience. Management experience, preferred.

Nice to Have

• Management experience

Benefits