Account Executive, Employee Benefits

About This Role

This role involves cultivating and enhancing client relationships through strategic advice and proactive engagement, focusing on employee benefits. The Account Executive will drive new business opportunities and mentor junior staff while ensuring client satisfaction and compliance with industry regulations.

Responsibilities

• Maintain and enhance Lockton’s relationships with existing clients through proactive contact initiatives
• Proactively understand the requirements and needs of a client account
• Provide strategic planning and consulting advice to clients, including RFP coordination, vendor response analysis, and recommendations
• Consult with clients to review investment options, vendor services, fees, strategies, and goals
• Consult regularly with clients to review large claims, abnormal utilization results, and monthly claims experience
• Review and issue profitability assists on all “fee-at-risk” proposals
• Assist in the establishment and attainment of revenue goals for existing and new business
• Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers
• Oversee issue-resolution between client and the vendor
• Coordinate market selection for new and renewal business on designated accounts
• Generate new business opportunities through cross-selling
• Negotiate program terms and costs
• Mentor and train junior-level staff
• Research and understand industry trends, product development, and government regulations

Requirements

• Bachelor’s Degree in Business Administration or related field and/or equivalent experience
• More than 7 years of client services experience
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills
• Strong working knowledge and experience within the brokerage industry
• Understanding of industry trends and governmental regulations
• Ability to complete continuing education requirements
• Legally able to work in the United States

Qualifications

• Bachelor’s Degree in Business Administration or related field
• More than 7 years of client services experience in the brokerage industry with strong working knowledge

Skills

* Required skills