Academic Advisor I

About This Role

Serve as the primary academic advisor for assigned undergraduate students at Embry-Riddle Aeronautical University's Daytona Beach campus. Provide day-to-day guidance on degree programs, academic planning, and university policies to foster student success.

Responsibilities

• Provide day-to-day academic advising to assigned students on degree programs, including course selection, academic planning, college adjustment, and referrals to university resources
• Conduct timely outreach to at-risk students and help them create action plans for improvement
• Educate students on university policies and procedures
• Monitor student academic progress and maintain accurate records utilizing tools such as PeopleSoft Campus Solutions and Salesforce
• Assist students with problem-solving and decision-making processes
• Work collaboratively with faculty and college administration to manage student issues and to implement policies and practices that support College and University goals
• Design and deliver presentations on advising-related topics to students, parents, faculty, and staff
• Participate in College meetings and on University committees as needed
• Coordinate with other campus departments to plan and implement events such as New Student Orientation, Student Preview Day, and ERAU Open Houses
• Engage in professional development to maintain and enhance relevant advising skills and knowledge

Requirements

• Bachelor's degree
• 1-3 years of related work experience in academic advising
• Excellent verbal and written communication skills
• Proficiency in Microsoft Outlook, Word, Excel, PowerPoint
• Ability to work with diverse student populations
• Knowledge of theories of student development and the Appreciative Advising model

Qualifications

• Bachelor’s degree
• Minimum of 1-3 years of related work experience, including ability to articulate components of effective academic advising practices; demonstrated use of proactive and/or innovative approaches to working with college students which resulted in positive outcomes in persistence and retention.

Nice to Have

• Master's degree
• Appreciative Advising certification and/or training
• Experience with PeopleSoft Campus Solutions and Salesforce or other advising tools

Skills

* Required skills

Benefits